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Trust But Verify in Cybersecurity

Ronald Reagan made the phrase “Trust but verify” famous during his discussion with the Soviet Union on nuclear disarmament in 1987. This concept still holds true today regarding cybersecurity and how you can use it to protect yourself from cybercriminals.

What is social engineering?

Social engineering refers to the manipulation tactics cybercriminals use to deceive people into giving out confidential information. The core strategy relies on exploiting human tendencies to trust and help others. However, you can shield yourself from exploitation by understanding common social engineering schemes, verifying requests, and practicing cyber vigilance.

Let’s delve into a real-world example to illustrate this concept:

Imagine receiving a phone call from your internet service provider from someone claiming to be a technician. They inform you that your router has been compromised and urgently request remote access to fix the issue. Despite feeling hesitant, you comply, believing the caller’s authoritative demeanor and concern for your security.

Little do you know, you’ve just fallen victim to a social engineering ploy that grants the attacker unrestricted access to your network.

Now that we understand the threat, let’s explore how we can defend ourselves against it.

The Concept of “Trust but Verify”: A Shield Against Deception

In the realm of cybersecurity, the mantra “trust but verify” serves as a powerful defense mechanism against social engineering attacks. It encourages us to maintain a healthy level of skepticism, validating the authenticity of requests or communications before taking any action.

Here’s how you can apply this principle to safeguard yourself from social engineering:

  1. Question the Unexpected: If you receive an unsolicited email, message, or phone call requesting sensitive information or urgent action, pause and question its legitimacy. Verify the identity of the sender or caller through independent means, such as contacting them directly through a trusted channel or consulting with a colleague.
  2. Scrutinize Communication: Pay close attention to the language, tone, and context of communications. Be wary of messages that evoke urgency, fear, or curiosity, as these are common tactics used by social engineers to prompt impulsive actions. Look for inconsistencies or red flags that may indicate a fraudulent attempt to deceive you.
  3. Verify Identities: When interacting with unfamiliar individuals or entities, verify their identities before disclosing sensitive information or granting access to systems or resources. Request official credentials or contact information and independently verify them through reputable sources or official channels.
  4. Practice Vigilance: Cultivate a culture of cybersecurity awareness within your organization or community. Educate yourself and others about the tactics and techniques used by social engineers, empowering everyone to recognize and report suspicious behavior. Remain vigilant and report any potential threats or incidents to your organization’s cybersecurity team or authorities.

 

Conclusion: Fortifying Your Digital Fortress

In the dynamic landscape of cybersecurity, vigilance and preparedness are our strongest allies. By embracing the principle of “trust but verify” and instilling a culture of cybersecurity awareness within your organization, you can fortify your defenses against social engineering attacks and safeguard your company’s valuable assets.

Remember, as business leaders, the security of our organizations rests in our hands. Let us unite in our commitment to protecting our businesses from the perils of digital deception, standing firm against the forces of cybercrime and ensuring a safer and more secure future for all.

Together, we can confidently navigate the complexities of the digital world, knowing that we have taken proactive steps to defend our businesses against the ever-present threat of social engineering.

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Frequently Asked Questions

eSudo is a local managed IT & Cybersecurity services (MSP/MSSP) company that helps businesses make technology seamlessly work over the last 22+ years in Silicon Valley. What sets eSudo apart is we focus on security first, and IT support happens to be part of the security services.

Our team of experienced and certified computer engineers understands that no two businesses are alike, that’s why we partner with our clients to develop efficient and cost effective computer networks, cloud solutions, network security, and phone solutions that help you run your business.

As a local Microsoft Partner and Cloud Technology Specialist, eSudo has the knowledge, skills, and commitment to help you implement modern technology solutions that match your exact business needs.

Our goal is to Keep your IT Systems running and data Secure (KISS) so you can focus on running your business safely!

We specialize in working with professional service organizations like law firms, accounting firms (CPAs), and wealth management. However, eSudo have helped other business such as non-profit organizations, manufacturing and other small businesses after we have reviewed their needs and determined if they are good fit for our services.

eSudo is not a traditional IT support company; we focus on security first, and IT support happens to be part of the security services.  In the dynamic landscape of network security, a proactive approach is key to safeguarding your business. It’s not a one-time event but an ongoing commitment to keep your systems resilient against evolving threats. With the rise of a mobile workforce and the omnipresence of phishing attempts or social engineering or AI, educating your employees, continuous monitoring and proactive support are vital to prevent data breaches.

If your business is looking for break-fix support or hourly IT services, we may not be for you because we cannot fully manage your risks and more importantly, it creates a trust issue in our relationship. Under a “break-fix” model, there is a fundamental conflict of interest between your business and eSudo.

“Over 97% of American businesses in 2023, operating in a digitally-driven landscape, heavily rely on the Internet for essential functions such as productivity, performance optimization, streamlined communication, bolstered sales, and various other facets of their daily operations. This heightened dependence on digital infrastructure, however, comes with a notable caveat: more than 87% of small businesses are entrusted with customer data that could be potentially compromised in the event of a cyberattack.”

We keep your IT Systems  running and data secure with our proven  IT Strategy, Managed Security, and Proactive Support & End User Management.  Our Strategy focuses on identifying, prioritizing, and recommending the right technology for your organization.  Our Managed Security includes data backup, device encryption, zero-trust access management, and policies & procedures. Our Support includes a live phone help desk, 24/7 monitoring, on-site support as needed, employee onboarding, and asset procurement. 

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  • Proven track record: We have been building our loyal customer base since 2001 in an industry where IT consulting firms come and go. Our customers, vendors, and employees stay with us because we build and value long term relationships with them. With operations all over the San Francisco Bay Area, eSudo provides reliable IT support to Northern CA-based businesses and beyond. We’re big enough to offer the facilities, services, and expertise you expect and small enough to provide the support and attention you deserve. 

  • People & Process:  Over the last 22+ years, we have created and adopted a proven process to ensure success in our operations and have trained our people to follow our proven process to provide consistent results for our customers.

  • Quality: We do not sell what we have not used or have tested. We recommend industrial and commercial-grade products for small businesses to provide uptime and reliability for our customers.

  • Responsiveness: A live person will answer your call, and emergency response time is one hour or less guaranteed. We use the most current remote support technology which lets us log in to your computers remotely to address many issues without the need to wait for a technician to come on-site.

CLIENT REVIEWS:

Sue Lompico
Sue Lompico
2023-07-11
eSudo has always been responsive and on time. They are knowledgeable
Ma. Guadalupe Garduno
Ma. Guadalupe Garduno
2023-06-22
Excellent customer service, very diligent
M.R. SCHURR
M.R. SCHURR
2023-01-30
I don't always write a review, but when I do.... it's a good one. Good partners in developing and supporting long-term performance, in-office and remote needs, cybersecurity safety and virtual workspace to take any office to the next level.
Matusich Raich Property MGMT
Matusich Raich Property MGMT
2023-01-27
eSudo is always friendly, helpful, and quick to respond! They are always there when I need them!
Anirudh Muralidhar
Anirudh Muralidhar
2023-01-11
Smooth interaction and support round the clock
Stacy Levy
Stacy Levy
2022-12-01
Matthew was so helpful and patient: he untangled a multi- layered knots made by years of jury-rigged email systems. And he did it all with deep knowledge and good humor
Gwen Vasquez
Gwen Vasquez
2022-11-23
Great customer service, fast response, always willing to help! Loved it!
Robert Liu
Robert Liu
2022-08-26
There are hundreds of companies in Silicon Valley that offer computer support; it's a commodity service that every IT provider does for small business. What sets Matthew and his team at eSudo apart is they focus on security first, and IT support happens to be part of the security services. He helps small businesses like ours to keep systems up and running, ensure the data is available and the information accessible only by authorized individuals. If you are a small business owner or IT manager concerned with the security of your organization or need reliable, IT support, consider giving Matthew a call or message him.
Robbie Starks
Robbie Starks
2021-11-29
Matthew and his team are fantastic. They are responsive, ask good questions, and make a strong effort to keep in touch when helping with IT issues. Would definitely recommend them to anyone shopping around for their business.
360Medical Supply
360Medical Supply
2021-10-22
Very professional team. Will use again. Thanks.