Case Study – Why Dinan Engineering Outsource their IT to eSudo?
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Why Dinan Engineering Choose to outsource their IT to eSudo?
Founded in 1979, Dinan is well established as North America’s premiere BMW tuner. Dinan develops, manufactures and markets a comprehensive line of high performance products and systems, distributed through a nationwide network of Authorized Dinan BMW Performance Centers that includes select BMW Dealerships and Independent BMW Service/High Performance facilities. Dinan’s attention to detail, solid engineering, warranty and performance have made Dinan widely regarded as the top BMW tuner in North America. The company can be found on the web at www.dinancars.com.
The Challenge
What did eSudo do for Dinan?
- Set up network security for workstations, servers and laptops
- Proactive Monitoring for all their critical network elements
- Computer Help Desk services
- Set up new VPN and Remote Access
- Set up and Manage Internet firewall powered by SonicWall
- Backup and Disaster Recovery
What are the results?
eSudo first had to analyze how Dinan’s network is used, maintained and secured. Upon fully understanding the needs and goals of Dinan, eSudo was able to:
- With eSudo's Technology Management Plan, internal staff is not burdened with trying to address, dispatch or find technical support resources
- The computer systems and network are stable and downtime minimized
- Technical Support is quick and questions are answered
- At of this are included at fixed fee monthly