About Us
Contact Us
Contact Us for a free technology assessment, or to discuss how we can make technology work for your San Jose business or call us at 408-216-5800 for immediate computer repair
WHY WE DO WHAT WE DO:
As a technology enthusiast with a passion for making a positive impact, I’ve always enjoyed working with new tools and software since my high school days. After gaining an education in engineering, I worked with large IT companies like IBM and Cisco, but I realized my true calling was helping small businesses leverage technology to thrive.
To address the challenges faced by small businesses, my team and I created eSudo, an enterprise-class IT solution that’s affordable and easy to use. By integrating the latest software, hardware, and security measures, we offer a managed and secure desktop, cloud-based server, and VoIP phone system. Our goal is to provide Fortune 500-level technology and customer service to small businesses, allowing them to focus on their core activities and improve productivity.
If your business has ten employees or more, book a FREE strategy consultation to see how we keep your IT systems running and data safe, grow more review. Click on the link above to book a meeting.
WHAT WE DO:
Businesses of every size, in every industry, are increasingly dependent on technology. For all of the benefits that technology brings, it also creates risk at a magnitude never previously imagined. This new risk is complex, and it’s constantly evolving. The old way of managing risk does not cut it in the digital age.
As a business owner, it is very important to know the risk your company is facing, address the vulnerabilities, and secure your company. Because, when it comes to IT Threats, “you don’t know what you don’t know”, eSudo can help give you and your company a pro-active approach to solving IT security issues.
We help law firms, insurance brokers, and construction companies grow more clients through essential technology solutions, improve productivity without risking security.
Over 1,100 people in Silicon Valley trust my team and me to keep their business IT Running every day!
THE ESUDO DIFFERENCES:
- Proven Track Record: We have been building our loyal customer base since 2001 in an industry where IT firms come and go. Our customers, vendors, and employees stay with us because we build and value long term relationships with them. With operations all over the San Francisco Bay Area, eSudo provides reliable IT support to Northern CA-based businesses and non-profits. We’re big enough to offer the facilities, services, and expertise you expect and small enough to provide the support and attention you deserve.
- People and Process: Over the last 21+ years, we have created and have adopted a proven process to ensure success in our operations and have trained our people to follow our proven process to provide consistent results for our customers.
- Quality: We do not sell what we have not used or have tested. We recommend industrial and commercial-grade products for small businesses to provide uptime and reliability for our customers.
- Quick Response: Emergency or urgent response time is two hours or less guaranteed. If there are any urgent requests that cannot be resolved remotely, our technician will be dispatched to go onsite.
- One Stop Shop: We handle all aspects of your IT including hardware, software, cloud services, Internet provider, and more. We will help you manage the vendors and be your single point of contact for any issues.
- Insurance: We will maintain insurance throughout the term of services in the form of Commercial General Liability Insurance for an amount no less than $1,000,000 and Errors and Omission Insurance for an amount no less than $1,000,000. eSudo can deliver a Certificate of Insurance to you upon request.
COMPANY VALUES:
Our core values or immutable laws define who we are as a company as well as the people who work here.
- Make a positive difference—help make the lives of employees, clients, and vendor better by what we say and do.
- No Jerks Allowed—be humble and kind. We will work with employees, clients, and vendors that are not jerks.
- Honesty comes first—be honest and open to yourself, co-workers, clients, and vendors. Say what we do and do what we say.
- Show We Care—when working with a client, treat his/her issue like our own; listen, ask questions, and verify his/her issue before we can fully help them. Get the job done right.
CLIENT REVIEWS:
Sue Lompico2023-07-11eSudo has always been responsive and on time. They are knowledgeableMa. Guadalupe Garduno2023-06-22Excellent customer service, very diligentM.R. SCHURR2023-01-30I don't always write a review, but when I do.... it's a good one. Good partners in developing and supporting long-term performance, in-office and remote needs, cybersecurity safety and virtual workspace to take any office to the next level.Matusich Raich Property MGMT2023-01-27eSudo is always friendly, helpful, and quick to respond! They are always there when I need them!Anirudh Muralidhar2023-01-11Smooth interaction and support round the clockStacy Levy2022-12-01Matthew was so helpful and patient: he untangled a multi- layered knots made by years of jury-rigged email systems. And he did it all with deep knowledge and good humorGwen Vasquez2022-11-23Great customer service, fast response, always willing to help! Loved it!Robert Liu2022-08-26There are hundreds of companies in Silicon Valley that offer computer support; it's a commodity service that every IT provider does for small business. What sets Matthew and his team at eSudo apart is they focus on security first, and IT support happens to be part of the security services. He helps small businesses like ours to keep systems up and running, ensure the data is available and the information accessible only by authorized individuals. If you are a small business owner or IT manager concerned with the security of your organization or need reliable, IT support, consider giving Matthew a call or message him.Robbie Starks2021-11-29Matthew and his team are fantastic. They are responsive, ask good questions, and make a strong effort to keep in touch when helping with IT issues. Would definitely recommend them to anyone shopping around for their business.360Medical Supply2021-10-22Very professional team. Will use again. Thanks.