Silicon Valley Computer Support and Managed IT Services
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Looking For A Responsive and Reliable IT Service for your Company?
We’re an experienced, dependable, IT Consulting company with over 21+ years of working with small and mid-sized businesses (10 to 75 users) specializing in Accounting Firms, Law Firm or Legal, and Manufacturing in San Jose, Santa Clara County, San Francisco, and the surrounding Bay Area.
Our IT Services include:
- Windows Desktop, Laptops, and Server Management – we will proactively keep your computers and server running, monitor issues, and fix them before they can any downtime.
- Cloud Services – Are you ready to migrate your Server and Email to the Cloud. We can help with your Microsoft Office 365, Google Workspace, or Azure Cloud Services
- Email Anti-Spam and Phishing – Your business needs effective, reliable protection from spam, viruses, and other email threats. eSudo's spam and virus filtering service stops messages before reaching your email server based on a leading multilayer anti-spam and anti-virus technologies
- Security Assessments or "Pen Test" – Don't leave yourself open to litigation, fines, or the "front page" If you've caught the news recently, you know that maintaining the security of your business data is tougher - and more critical - than ever. A security assessment from the IT consultants at eSudo (also called a "security audit" or "security review"), will ensure that proper security controls are integrated into your technology environment.
- Wireless Network – looking to upgrade your wireless network to more a reliable and secure environment, we can help you.
- Data Backup and Recovery – protect your email, data files, and documents in the event of power outage, hardware failure or human error.
After performing an assessment, eSudo provided me with multiple options to resolve my issue – all within budget.
eSudo Technology is a one-stop shop for all your IT needs including projects, technical issues and even back-filling when you are short
Rudy M,
Director of Information Technology
BioForm Medical, San Mateo, CA
Not all computer service consultants are created equal! The question is, which ones will solve your problems quickly, effectively and inexpensively and which ones will frustrate you with missed deadlines, poor excuses, and hidden costs? On one hand you could outsource your technology to a single, experienced IT consultant in Santa Clara County but he may not have the experience, scalability, resources or flexibility to support your growing needs. On the other hand, larger IT management companies don’t provide the accessibility or “personal touch” you require.
With operations in all over the San Francisco Bay Area, eSudo provides reliable IT support to Northern CA-based businesses and non-profits. We’re big enough to offer the facilities, services, and expertise you expect and small enough to provide the support and attention you deserve.
As a local Microsoft Certified Partner and Cloud Technology Specialist, eSudo has the knowledge, skills, and commitment to help you implement technology solutions that match your exact business needs.
- Proven track record: We have been building our loyal customer base since 2001 in an industry where IT firms come and go. Our customers, vendors and employees stays with us because we build and value long term relationship with them.
- Technical Expertise: We are a local IT company with experienced and certified computer engineers (Microsoft, Apple, Cisco, Linux, HP, Dell) who know what they are doing and can get it right the first time.
- Responsiveness: A live person will answer your call, and emergency response time is one hour or less guaranteed. We use the most current remote support technology which lets us log in to your computers remotely to address many issues without the need to wait for a technician to come on-site.
- Proactive Monitoring to Prevent Problems: We can monitor your computer server and network 24x7x365 to identify and fix many potential issues before they become critical problems.
How can you be sure eSudo is the right choice for you?
- 1. 100% money back guarantee — Sign up for any of our Technology Management Plan, if you are not convinced that eSudo can provide lightning fast response customer service, and deliver hassle-free computer support that works at a competitive price, we will reimburse you the entire service fee within the first 30 days without further obligation.
- 2. Testimonials — Read and learn from some of our clients who praise and value the high-quality IT service eSudo consistently provides.
- 3. Our Satisfaction Guarantee — When you hire us for any computer project, you will be completely satisfied or we will make it right. Period!
- 4. Try us at no cost or risk — If you are a new to us, we’d like to offer you a FREE Network Consultation.
What You Should Expect To Pay For IT Support For Your Small Business
(And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)
Frequently Asked Questions
At eSudo, we help your law firm feel like a big business when it comes to technology. Our IT services support legal practices by providing specialized solutions that align with the unique challenges and compliance needs of the legal industry. Integrating IT solutions is essential to enhance legal services, ensuring operational excellence and future growth.
For over 23+ years, we give you all the tools and support you need without the cost of hiring extra staff. That means if things go wrong, you don’t have to worry about layoffs or added expenses.
Our IT services give you the power of a large business at a fraction of the cost, helping you stay competitive in today’s digital world. With us, your business can compete with the big players and make more money while staying secure and efficient.
We specialize in working with law firms, such as estate planning, immigration and intellectual property attorneys. However, eSudo have helped other business such as non-profit organizations, manufacturing and other small businesses after we have reviewed their needs and determined if they are good fit for our services.
eSudo is not a traditional computer support company; we focus on security first, and computer support happens to be part of the security services. In the dynamic landscape of network security, a proactive approach is key to safeguarding your business. It’s not a one-time event but an ongoing commitment to keep your systems resilient against evolving threats. With the rise of a mobile workforce and the omnipresence of phishing attempts or social engineering or AI, educating your employees, continuous monitoring and proactive support are vital to prevent data breaches.
If your business is looking for break-fix support or hourly IT services, we may not be for you because we cannot fully manage your risks and more importantly, it creates a trust issue in our relationship. Under a “break-fix” model, there is a fundamental conflict of interest between your business and eSudo.
“Over 97% of American businesses in 2023, operating in a digitally-driven landscape, heavily rely on the Internet for essential functions such as productivity, performance optimization, streamlined communication, bolstered sales, and various other facets of their daily operations. This heightened dependence on digital infrastructure, however, comes with a notable caveat: more than 87% of small businesses are entrusted with customer data that could be potentially compromised in the event of a cyberattack.”
We keep your IT Systems running and data secure with our proven IT Strategy, Managed Security, and Proactive Support & End User Management. Our Strategy focuses on identifying, prioritizing, and recommending the right technology for your organization. Our Managed Security includes data backup, device encryption, zero-trust access management, and policies & procedures. Our Support includes a live phone help desk, 24/7 monitoring, on-site support as needed, employee onboarding, and asset procurement.
Proven track record: We have been building our loyal customer base since 2001 in an industry where IT consulting firms come and go. Our customers, vendors, and employees stay with us because we build and value long term relationships with them. With operations all over the San Francisco Bay Area, eSudo provides reliable IT support to Northern CA-based businesses and beyond. We’re big enough to offer the facilities, services, and expertise you expect and small enough to provide the support and attention you deserve.
People & Process: Over the last 22+ years, we have created and adopted a proven process to ensure success in our operations and have trained our people to follow our proven process to provide consistent results for our customers.
Quality: We do not sell what we have not used or have tested. We recommend industrial and commercial-grade products for small businesses to provide uptime and reliability for our customers.
Responsiveness: A live person will answer your call, and emergency response time is one hour or less guaranteed. We use the most current remote support technology which lets us log in to your computers remotely to address many issues without the need to wait for a technician to come on-site.
This is a very difficult question to answer because not all environments are the same, we will do our best to explain some general pricing guidelines.
For a business with 10 to 50 employees, IT support is a crucial investment to ensure smooth operations and data security. This support includes system maintenance, cybersecurity measures, help desk services, data backup, and software updates. As an IT manager and business owner, allocating a reasonable budget for IT support is essential to prevent downtime, protect against cyber threats, and ensure the firm’s efficiency and success in the digital era. Neglecting IT support can lead to potential vulnerabilities and higher costs in the long run. Thus, viewing IT support as a necessary investment is vital for sustaining your firm’s operations effectively and securely.
A typical price for IT Support and Cybersecurity ranges from $185 to $300 per user per month. Actual cost will be determined after we meet and perform an assessment of your environment.