IT Support and Cybersecurity Services
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Mitigate Business Risks with eSudo's Comprehensive IT Services & Security Approach
We have a team of dedicated engineers and account managers who work on your IT problems all day, every day! We offer quick response time and a certified team for a fraction of the cost of having your own IT staff.
Take a look at the managed IT Services and Cybersecurity Package we provide:
Part 1 – eSudo’s IT CARE support plan: most businesses starts with the Essential IT to keep their IT Systems Running and employees productive.
Part 2 – Advanced Cyber Protection: businesses with security requirements (e.g. cyber insurance) to keep their data secure and employees working remotely add on this component.
Part 3 – Compliance PLUS: businesses that need to comply with (California Consumer Privacy Act, HIPAA, FTC Safeguards Rule for CPA/Tax Preparers, and CMMC) would add this component to their support plan.
The diagram below provides an infographic of our support package.

01
Backups
Backups Performed Automatically
Data is Secure in Multiple Places
Backup Verification and Reporting
24 X 7 Monitoring for Backup Failure
02
Help Desk Support
Remote Assistance
Onsite Services As Needed
Replacement Parts
10 X 5 Help Desk
02
Help Desk Support
Remote Assistance
Onsite Services As Needed
Replacement Parts
10 X 5 Help Desk
03
Cybersecurity
SOC, SIEM, Endpoint Encryptio
Multifactor Authentication
Security Policies
Centralized User Management
04
Monitoring
Patch and AV Updates | Continuity
Email Archiving & Email | SPAM Control
Critical Monitoring 24 X 7 X 365
Routine Network Maintenance
Continuity
04
Monitoring
Patch and AV Updates | Continuity
Email Archiving & Email | SPAM Control
Critical Monitoring 24 X 7 X 365
Routine Network Maintenance
Continuity
05
Staff Education
Security Awareness Training
Staff Testing and Education
Test Phishing & Training
06
Vendor Management
Manage Technology Relationships
Single Point-of- Contact for Vendor
Issues
06
Vendor Management
Manage Technology Relationships
Single Point-of- Contact for Vendor
Issues
07
C- Level Consulting
Planning, Management and Forecasting
Technology Consulting
Virtual CIO, CTO and CISO Services
08
Business Reviews
Quarterly Cybersecurity Risk Reviews
Monthly Reporting
Strategy Discussions
08
Business Reviews
Quarterly Cybersecurity Risk Reviews
Monthly Reporting
Strategy Discussions
Plan Cost & FAQ
- How much IT cost?
- I see you cost a little more... Why is that?
- Why your business can depend on eSudo?
24×7 Network Monitoring
- Monitors Health of Network Devices and Line of Business Applications
- Diagnoses problems before they occur
- Immediately Alerts NOC Staff of critical issues forinstant response
Vendor Management
- Immediately Alerts NOC Staff of critical issues for instant response
- Recaptures Your Staff's lost productivity
- Allows you to run your business, not your Vendors
- eSudo’s IT CARE Support Plan

Most businesses starts with the Essential IT to keep their IT Systems Running and employees productive.
- Live Help Desk and Technhical Support
- Unlimited Remote Support or Assistance
- Onsite Services As Needed
- After Hours & Emergency Support As Needed
- 24x7 network and critical device monitoring
- Software Patching and Security Updates for Operating Systems and Applications
- Comprehensive trouble ticket system
- Virus, Spyware scan & removal on desktops and servers
- Managed Anti-virus and anti-malware License
- Backup and Recovery Management
- Key Vendors Management
- Firewall Management
- Line of Business or Practice Management Software Support
- Device Security Policy Enforcement
- Active Directory, File Server and Cloud Storage (OneDrive, SharePoint, G-drive) Support
- Business Email, Calendar and Contacts (Microsoft 365, Google Workspace) Management
- Onsite Server or Virtual Machine (Azure, VMware, Hyper-V) Management
- Asset Tracking and Inventory Management
- Advanced Cyber Protection

Businesses with security requirements (e.g. cyber insurance) to keep their data secure and employees working remotely add on this component to IT Care Plan.
- Proactive Protection Plus
- Microsoft 365 Hardening
- Advanced Endpoint Security (next-gen anti-virus and ransomware protection) License
- Content Filtering & Reporting
- Intrusion Prevention
- Employee Security Awareness Training
- Dark-web Monitoring & Scanning
- Mobile Device Management
- Security Policies (Incident Response Plan, Disaster Recovery)
- Password Management
- Quarterly Executive Risk Review
- Compliance Plus
For HIPAA, ISO 27001, PCI, and CMMC compliances, we offer a Compliance Plus add-on that includes the following, but is not limited to.

- Policies and Procedures
- 24 x 7 Security Operations Center
- Security Expert Team On Standby
- Advanced Cyber Threat Hunting
- Machine-learning algorithms examining end user behavior, flagging irregular activity
- Network Segmentation
- Technology “cyber-sweeps”
- eSudo’s IT CARE support plan got your entire organization covered:

- Live Help Desk and Technhical Support
- Unlimited Remote Support or Assistance
- Onsite Services As Needed
- After Hours & Emergency Support As Needed
- 24x7 network and critical device monitoring
- Software Patching and Security Updates for Operating Systems and Applications
- Comprehensive trouble ticket system
- Virus, Spyware scan & removal on desktops and servers
- Managed Anti-virus and anti-malware License
- Data Backup and Recovery for Desktops and Servers
- Key Vendors Management
- Firewall Management
- Line of Business or Practice Management Software Support
- Password Policies and Security Best Practices
- Active Directory, File Server and Cloud Storage (OneDrive, SharePoint, G-drive) Support
- Business Email, Calendar and Contacts (Microsoft 365, Google Workspace) Management
- Onsite Server or Virtual Machine (Azure, VMware, Hyper-V) Management
- Asset Tracking and Inventory Management
- Monthly Executive Reports
- Advanced Cyber Protection:

- Proactive Protection Plus
- Microsoft 365 Hardening
- Advanced Endpoint Security (next-gen anti-virus and ransomware protection) License
- Content Filtering & Reporting
- Intrusion Prevention
- Employee Security Awareness Training
- Dark-web Monitoring & Scanning
- Mobile Device Management
- Password Management
- Quarterly Executive Risk Review
- Compliance Plus:
For HIPAA, ISO 27001, PCI, and CMMC compliances, we offer a Compliance Plus add-on that includes the following, but is not limited to:

- Policies and Procedures
- 24 x 7 Security Operations Center
- Security Expert Team On Standby
- Advanced Cyber Threat Hunting
- Machine-learning algorithms examining end user behavior, flagging irregular activity
- Network Segmentation
- Technology “cyber-sweeps”
Not ready to plan your protection today?
Click here to get your free cybersecurity blueprint on “15 Ways to Protect Your Business From A Cyber Attack!”. It’s the first step to protecting your business is understanding your risk!
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