How Pizano Law Firm Upgraded Their IT Systems to Support Growth, Clients, and a Modern Office
Struggling with outdated tech? You’re not alone. Many growing law firms hit a breaking point when their tools can’t keep up.
That’s exactly what happened at Pizano Law Firm, an immigration practice based in San Jose, California. As their team grew to 10+ staff, their aging IT systems—including analog phones, weak Wi-Fi, and DIY Microsoft 365 setup—started holding them back from serving clients efficiently.
The Problem: Growing Team, Outdated Tech
Before COVID-19, attorney Jayro Pizano launched his law firm with a lean team and a can-do attitude. He personally managed IT, set up printers, handled Microsoft 365 through GoDaddy, and worked with a basic analog phone and Comcast Internet setup.
But as demand for immigration services spiked during the Trump administration, things changed fast. Jayro’s team expanded, call volume surged, and the daily tech tasks became a growing burden.
Calls dropped, clients got frustrated.
Internet was slow and unreliable.
Staff wasted time troubleshooting instead of helping clients.
Jayro was ready for a change — but finding the right IT partner proved difficult. Until his office manager discovered eSudo, a local IT services company specializing in small law firms.
The Solution: A Turnkey Law Firm IT Upgrade
After interviewing multiple providers, Jayro chose eSudo because we understood his firm’s unique needs — legal workflows, security, growth planning, and hands-on support.
Here’s what we implemented:
🖥️ Reliable IT Infrastructure & Network Cabling
Structured wiring to eliminate Wi-Fi dead zones
Organized network closet for easier management
📞 VoIP Phone System Tailored to Law Firms
Call routing, voicemail-to-email, remote call features
Auto-attendant to handle high call volumes efficiently
🌐 Business-Class Internet & Secure Wireless
Upgraded Comcast service
Dual-band Wi-Fi for fast access
Security filters and firewall protection
📧 Microsoft 365 Migration from GoDaddy
Centralized admin control
Shared calendars and secure Teams communication
Improved access to client documents from anywhere
Growth Created New Pressures
During the Trump administration, immigration cases surged. Jayro’s practice was in high demand, and he needed to scale quickly. He hired more staff, including a dedicated office manager, and brought on additional legal assistants to handle the workload.
But while the team expanded, the technology stayed the same.
Internet performance was unreliable, especially in certain corners of the office.
The analog phone system couldn’t keep up with client call volume, forcing two team members to spend most of their day handling phone issues.
Email and file management via GoDaddy’s Microsoft 365 offering was difficult to manage without centralized IT support.
Jayro was the default IT person, constantly pulled away from legal work to fix tech problems.
Searching for a Better Way
Jayro knew something had to change — but finding the right partner wasn’t easy.
He had been researching phone systems and IT providers for over a year, speaking with national vendors, online support lines, and software reps. But none of them truly understood the needs of a growing immigration law firm.
That changed when his office manager searched for local IT companies and found eSudo, an IT Support company for a Law Firm in Silicon Valley.
What Made eSudo Different?
At eSudo, we specialize in supporting small law firms — especially firms with 5 to 30 employees that need reliable, secure, and scalable IT systems without the overhead of an internal IT team.
When we met Jayro in person, we didn’t start with products or pricing. We started with his pain points:
“I can’t spend my time fixing Wi-Fi or managing printers.”
“We’re growing, but our systems are holding us back.”
“I need a partner who understands law firms, not just technology.”
We listened, asked about his growth goals, and reviewed how technology could either be a roadblock or a business accelerator.
After interviewing several providers, Jayro chose eSudo because he felt confident we could deliver a solution tailored to his firm’s needs, culture, and future.
The Turnkey IT Transformation
We broke the project into phases to minimize disruption and ensure a smooth rollout. Here’s what we delivered:
✅ Phase 1: Infrastructure & Cabling
Structured cabling for reliable connections across the office
Centralized network closet cleanup
✅ Phase 2: Secure Wi-Fi and Internet
Upgraded Comcast setup with business-class reliability
Secure wireless access for staff and guests
Firewall and content filtering for protection and compliance
✅ Phase 3: Phone System Upgrade
Migration from analog to VoIP
Auto-attendant setup to route calls efficiently
Remote-friendly phone access for hybrid work
✅ Phase 4: Microsoft 365 Migration
Moved from GoDaddy to a business-managed Microsoft 365 account
Enabled shared calendars, document collaboration, and Teams
Centralized admin controls for better security and access
Overcoming a Unique Challenge: Small Office, No Server Room
One of the more unique challenges during the Pizano Law Firm project was their limited office space. The firm operates in an open-layout office with no cubicles and no dedicated server or IT equipment room.
This meant we had to be strategic — and quiet.
When setting up the new VoIP phone system, network switch, and firewall, we had to find a location that would:
Keep equipment secure and accessible
Avoid creating noise or heat near staff and clients
Blend seamlessly into the office environment
After reviewing several options and walking through the space with their office manager, we came up with a creative solution: repurpose their existing storage cabinet.
We:
Neatly routed the data and power cabling
Mounted the equipment in a clean and professional layout
Ensured adequate ventilation and cable management
Reduced noise impact to avoid disrupting meetings or client calls
This allowed the firm to keep their open, collaborative space intact — without compromising on reliability or security.
The Results: Efficiency, Peace of Mind, and Growth
Phones now work seamlessly — even during high call periods
Staff no longer lose time fixing tech issues
Remote features allow more flexibility
The office manager can focus on operations, not IT
Jayro gets to do what he does best: represent clients
Why It Matters
For small law firms, the difference between surviving and thriving often comes down to the systems that run behind the scenes. Pizano Law’s story is a powerful reminder: You don’t need a large budget to get big-firm tech results — you just need the right partner.
Ready to Modernize Your Law Firm?
If your firm is growing and your tech is falling behind, let’s talk.
We specialize in secure, scalable, done-for-you IT solutions for law offices with 5 to 30 employees.
Ready to upgrade your law firm’s future, schedule a consultation: