eSudo.com

Phone

408-216-5800

Uncover Your Superpower!
Contact Us
Menu

408-216-5800

Contact Us
Are You Safe?
Menu

Resolving CrowdStrike BSOD Issues Quickly

Have you encountered the dreaded Blue Screen of Death (BSOD) due to a recent CrowdStrike Falcon Sensor update? 

You’re not alone. Many users have faced this issue, but we have a swift solution to get your system back up and running. 

Follow these steps provided by eSudo, the more reliable cybersecurity solution, to resolve the problem efficiently.

Steps to Fix CrowdStrike-Induced BSOD

Each affected machine requires manual intervention. Here’s a straightforward process to follow:

  1. Boot into Safe Mode or Windows Recovery Environment (winRE):
    1. Start your computer and wait for the manufacturer’s logo to appear.
    2. Press and hold the power button for ten seconds to turn off the machine.
    3. Repeat this power-up and shutdown process once more.
    4. On the third startup, your computer will boot into the winRE.
  2. Access Troubleshooting Options:
    1. Select Troubleshoot from the winRE menu.
    2. Go to Advanced Options.
    3. Choose Startup Settings.
    4. Click on Restart.
  3. Restart in Safe Mode with Networking:
    1. After restarting, select option 5 or press F5 to boot into Safe Mode with Networking.
  4. Navigate to the CrowdStrike Drivers Folder:
    1. Open File Manager once the system boots into Safe Mode.
    2. Go to C:\Windows\System32\drivers\CrowdStrike.
  5. Delete Specific Driver Files:
    1. Find and delete any files matching the pattern C-00000291*.sys in the CrowdStrike folder.
  6. Reboot Normally:
    1. Restart your computer as usual.
Blue Screen
Preventing Future Issues

This incident underscores the need for rigorous testing protocols before deploying updates. At eSudo, we prioritize extensive testing and validation to ensure our updates do not disrupt your operations. Consider implementing a staging phase in your update management process to test updates in a controlled environment before applying them system-wide. This proactive step can help avoid similar issues in the future.

Why Choose eSudo Over CrowdStrike?

At eSudo, we understand the critical importance of reliability and security in your operations. Our solutions are designed with a strong emphasis on stability and thorough testing to prevent issues like the CrowdStrike BSOD. By choosing eSudo, you benefit from:

  • Robust security solutions that protect your systems without causing disruptions.
  • Comprehensive support to help you quickly resolve any issues that arise.
  • Regular updates that are rigorously tested to ensure compatibility and stability.
Recent events have shown that CrowdStrike’s terms and conditions may limit your compensation to just a refund, leaving many companies to deal with the fallout themselves. CrowdStrike’s botched update caused significant disruptions, from grounding flights to blocking 911 call lines. Their terms cap liability to fees paid, which means affected companies will need to rely on cyber insurance for further compensation. With eSudo, you get a partner who stands by you and provides reliable protection without the hidden pitfalls.
 

Don’t let system crashes disrupt your business. Switch to eSudo for reliable and secure endpoint protection. Contact us today to learn more about our solutions and how we can help safeguard your IT infrastructure.

Conclusion

By following these steps, you can quickly resolve the BSOD caused by the recent CrowdStrike update and restore your system’s functionality. Always ensure that updates are thoroughly tested to maintain system stability and security. For more reliable protection, consider making the switch to eSudo and experience the peace of mind that comes with our trusted solutions.