In this training video, we will cover how to maximize the benefits of Microsoft 365. The topics we will explore include:
- Understanding Microsoft Teams
- Utilizing Chat, File Sharing, Meetings, and Screen Sharing in Microsoft Teams
- Differentiating between OneDrive and SharePoint
- Live demonstration
- Question and answer session
Microsoft Teams has become a vital tool in the workplace, enabling seamless communication, video calls, and collaboration in remote or hybrid work environments. This training will provide practical examples and best practices for using Teams to facilitate meetings and collaborate on file editing in OneDrive and SharePoint.
Watch the training video to enhance your productivity and learn how to leverage Microsoft Teams effectively with your team.
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Law Firms’ IT Services Frequently Asked Questions (FAQs)
A defined sprint that implements MFA, encryption, email security, backups, device management, and policy templates, plus a readiness checklist and user training.
We guarantee that the managed path to your core legal apps is available 99.9% of the time each month. This includes identity and MFA, the devices we manage, secure DNS and internet connectivity, Microsoft 365 sign-in and email flow, as well as connectivity to Clio, MyCase, and NetDocuments. If a third-party platform has its own outage, we don’t control their uptime—but we immediately execute our vendor-assist and workarounds: open a ticket with the vendor, track their status page, keep you updated, and use documented continuity steps (e.g., alternate e-filing portals, queued email, or local/SharePoint access until service recovers). Upstream vendors publish and measure their own availability (e.g., Microsoft 365’s financially-backed 99.9% SLA; Clio/MyCase/NetDocuments status pages)
Per user per month, with a minimum of 5 users. Onboarding is a one-time fee based on device count and data size. See the pricing table on this page https://esudo.com/price.
Urgent tickets acknowledged in under 2 minutes during business hours. Resolution targets vary by severity and are documented in our SLO.
“Over 97% of American businesses in 2023, operating in a digitally-driven landscape, heavily rely on the Internet for essential functions such as productivity, performance optimization, streamlined communication, bolstered sales, and various other facets of their daily operations. This heightened dependence on digital infrastructure, however, comes with a notable caveat: more than 87% of small businesses are entrusted with customer data that could be potentially compromised in the event of a cyberattack.”
We keep your IT Systems running and data secure with our proven IT Strategy, Managed Security, and Proactive Support & End User Management. Our Strategy focuses on identifying, prioritizing, and recommending the right technology for your organization. Our Managed Security includes data backup, device encryption, zero-trust access management, and policies & procedures. Our Support includes a live phone help desk, 24/7 monitoring, on-site support as needed, employee onboarding, and asset procurement.
Proven track record: We have been building our loyal customer base since 2001 in an industry where IT consulting firms come and go. Our customers, vendors, and employees stay with us because we build and value long term relationships with them. With operations throughout the San Francisco Bay Area, eSudo provides reliable IT support to businesses in Silicon Valley and nationwide. We’re big enough to offer the facilities, services, and expertise you expect and small enough to provide the support and attention you deserve.
People & Process: Over the last 24+ years, we have created and adopted a proven process to ensure success in our operations and have trained our people to follow our proven process to provide consistent results for our customers.
Quality: We do not sell what we have not used or have tested. We recommend industrial and commercial-grade products for small businesses to provide uptime and reliability for our customers.
Responsiveness: A live person will answer your call, and emergency response time is within 2 minutes. We use the most current remote support technology, which lets us log in to your computers remotely to address many issues without the need to wait for a technician to come on-site.
An admin contact, system access, user list, device inventory, and current vendors. Typical cutover occurs after our readiness checkpoint.
Yes. Choose a 12, 24, or 36-month term with locked pricing. Your engagement is risk-free for the first 90 days: if you’re not satisfied by day 90, you can cancel and we’ll refund 100% of the managed-services fees you paid during that period.