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Switch IT Providers Without Losing Control

Safe Switch onboarding. Safe Exit guarantee. Clear terms. No lock-in tactics or surprises.

  • ✔ Start for $97 while keeping your current IT provider
  • ✔ Your firm owns all admin accounts and data
  • ✔ Structured handoff if you ever decide to leave

The Safe Switch™ Onboarding Process

We separate the transition from the onboarding work so your firm can start with low risk, full clarity, and a more secure foundation.

1
Step 1
Safe Switch Start

Start without replacing your current IT provider.

For your first month, you can begin working with eSudo for just $97 while keeping your current IT provider in place.

What this gives your firm
  • No rip-and-replace transition
  • No immediate disruption to your team
  • Time to evaluate us before full go-live
2
Step 2
Onboarding & Security Setup

We secure and stabilize your environment from the start.

During onboarding, we harden Microsoft 365, review risks, validate backups, and build the documentation needed to support your firm properly.

Onboarding includes
  • Microsoft 365 security hardening
  • Identity and access protection review
  • Backup validation and risk review
  • Core support documentation
Onboarding investment
$1,500 base firm fee + $150 per user
Example: 10 users = $3,000 one-time onboarding project
3
Step 3
Commitment & Flexibility

You have options based on how you want to move forward.

Loyalty option
Commit to a 36-month partnership and the onboarding project fee is fully waived.
90-Day Exit Option
If we are not the right fit within the first 90 days, you may cancel with no penalty. You only pay for services used and any onboarding work completed.
90 Day Risk-Free IT Support Guarantee

The Safe Exit™ Offboarding Process

If your firm ever decides to move on, the transition should be orderly, transparent, and under your control.

1
Step 1
Ownership & Admin Access

Your firm owns the admin accounts.

Microsoft 365 and other managed systems are set up under your firm’s domain. We create our own access for management, and your firm retains ownership.

How access is handled
  • Your firm has its own administrative access
  • Admin accounts are created under your domain
  • Separate admin accounts help reduce day-to-day security risk
2
Step 2
Information Handoff

We provide the credentials and documentation needed for transition.

Once your request is received and a new provider is identified, we securely deliver the relevant information within 5–10 business days.

Typical handoff items
  • Administrative usernames and passwords
  • Configuration and access details
  • Account information for Microsoft 365, servers, firewall, and related infrastructure
Important scope note
This is an information handoff. It does not guarantee the implementation, operation, security, or performance of a third-party provider after transfer.
3
Step 3
Data Access & Transition Support

You keep access to your data, and we support a clean handoff.

Your firm retains access to Microsoft 365 email, SharePoint, and related data. We do not hold backups or access hostage.

What is included
  • Clarifying questions from your new provider
  • Transition call with your firm and replacement IT provider if needed
  • Guidance on transferring licenses or direct billing with Microsoft
What happens after termination
Unless otherwise agreed in writing, eSudo is not obligated to store or retain company data beyond 15 calendar days after the termination date.
Billable assistance beyond handoff
Meetings, troubleshooting, migration work, configuration, or implementation support beyond the information handoff is billable at eSudo’s then-current hourly rates.

Contract Terms at a Glance

Minimum contract length 12-month initial term
Auto-renewal Renews automatically for successive 1-year terms unless notice is given
Notice to leave at renewal 90 days written notice before the end of the current term
90-day fit option You may cancel within the first 90 days without penalty if the services are not a good fit, paying only for services used and any onboarding work completed or licenses purchased

Frequently Asked Questions

Clear answers about switching IT providers, ownership, contracts, and what happens if you leave.

How does Safe Switch work?
Start with eSudo for $97 in your first month while keeping your current IT provider. We prepare your environment in parallel so the transition is controlled and low-risk.
Why is onboarding separate from the $97?
The $97 covers the transition period. Onboarding includes security hardening, setup, and documentation. It is $1,500 + $150 per user and waived with a 36-month agreement.
Who owns the admin accounts?
Your firm owns all admin accounts. We create our own access and a separate admin account for you to maintain security and control.
What happens if we leave?
We provide credentials, documentation, and system details within 5–10 business days to support a structured transition to your new provider.
Will we lose access to our data?
No. You retain full access to your Microsoft 365 email, files, and data at all times. We do not hold data hostage.
Are there contract traps?
The agreement has a 12-month initial term and renews annually unless 90 days notice is given. These terms are stated clearly upfront.
Can we cancel within 90 days?
Yes. You can cancel within the first 90 days with no penalty. You only pay for services used and any onboarding work completed.

Still Have Questions?

We’ll walk you through exactly how onboarding and offboarding works for your firm before you make any decision.

Schedule a Conversation
Danield-Shanfield
Law Offices of Daniel Shanfield, Immigration
Akbarian Law Group, APLC
Akbarian Law Group, APLC
Diana Passadori, Family Law
Diana Passadori, Family Law

“Our law firm has worked with eSudo for over 10 years now. They’ve been a critical partner in our growth over that time.

Their CEO Matthew Kaing has worked closely with us in providing a secure and robust IT platform, allowing us to quickly adapt to remote work on a moment’s notice when COVID struck, and has kept our IT humming ever since. We work with a variety of SAAS and software platforms, and eSudo has allowed us to integrate all of it together so we can efficiently serve a demanding clientele. Customer service response time is excellent whenever trouble strikes. I can’t recommend Matthew’s team enough.”​

I recently required urgent assistance and reached out to eSudo. Their response was immediate, and they exceeded all my expectations. Francois, who assisted me, demonstrated exceptional professionalism and genuine care. He was actively involved throughout the process.

Unlike some online companies where you never know who will assist you next, eSudo offers consistent and reliable service. Both Francois and my technician, Edmund, were highly knowledgeable and professional. Special thanks to Edmund for resolving all my issues efficiently. I am truly grateful. Thank you eSudo for your outstanding service.

My firm’s technology was failing to work across the board for myself and my staff, and eSudo brought in a team of tech experts to solve the problems we were experiencing with our cloud-based technologies.

I was thoroughly impressed with their execution and professionalism.

Real Reviews From Law Firms

“They’ve been a critical partner in our growth for over 10 years. When we needed to shift to remote work on short notice, eSudo made it seamless. Our systems just work.”
— Daniel Shanfield, Law Firm Owner

“eSudo helped our firm migrate to a fast, reliable, and scalable IT environment. Their responsiveness and professionalism stand out.”
— Pizano Law P.C.

“When I needed urgent help, their response was immediate. The engineers were knowledgeable, professional, and efficient.”
— Anie Akbarian, Attorney

“Consistently dependable and easy to work with. We trust eSudo to keep our systems secure so we can focus on our clients.”
— Anna Lee, Professional Services Client

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