How do I get support or submit a request after Securifyr joined eSudo?

You can continue reaching out the same ways you always have. Support requests can be submitted by phone, email, or web form — just as before. Justin Chojnicki will remain your primary point of contact during this transition. Nothing about how you get help is changing suddenly. If anything shifts in how you reach us, we will give you plenty of notice and time to get comfortable before any change takes effect.

Will the quality of IT service change after this transition?

It should only improve. Justin Chojnicki brings the same dedication and client knowledge he always has. eSudo Technology Solutions adds process, tooling, and additional technical depth. The goal is fewer gaps, faster resolution, and more consistent service.

Will response times get slower because eSudo is a larger company than Securifyr?

No. eSudo Technology Solutions is intentionally structured to stay responsive and relationship-driven — not a call center or ticket factory. Justin Chojnicki's clients receive the same personalized attention, now with more people available to deliver it.

What if the transition from Securifyr to eSudo is not the right fit for me?

eSudo respects that. The team would ask for the opportunity to address specific concerns first — a 30-minute conversation has resolved most situations. If after that it still does not feel like the right fit, the situation will be handled professionally and without hard feelings. eSudo is not interested in keeping clients who do not feel genuinely served.

How do I get support or submit a request after Securifyr joined eSudo?

You can continue reaching out the same ways you always have. Support requests can be submitted by phone, email, or web form — just as before. Justin Chojnicki will remain your primary point of contact during this transition. Nothing about how you get help is changing suddenly. If anything shifts in how you reach us, we will give you plenty of notice and time to get comfortable before any change takes effect.

Will the quality of IT service change after this transition?

It should only improve. Justin Chojnicki brings the same dedication and client knowledge he always has. eSudo Technology Solutions adds process, tooling, and additional technical depth. The goal is fewer gaps, faster resolution, and more consistent service.

Will response times get slower because eSudo is a larger company than Securifyr?

No. eSudo Technology Solutions is intentionally structured to stay responsive and relationship-driven — not a call center or ticket factory. Justin Chojnicki clients receive the same personalized attention, now with more people available to deliver it.

What if the transition from Securifyr to eSudo is not the right fit for me?

eSudo respects that. The team would ask for the opportunity to address specific concerns first — a 30-minute conversation has resolved most situations. If after that it still does not feel like the right fit, the situation will be handled professionally and without hard feelings. eSudo is not interested in keeping clients who do not feel genuinely served.

📣 Team Announcement

Justin Chojnicki Has Joined eSudo —
Same Trusted Advisor. Stronger Team.

Q: Will my pricing change after Securifyr joined eSudo?

No. Your current service agreement and pricing remain in place. If anything changes in the future, you will receive advance written notice with a clear explanation — never a surprise on your invoice.

Q: Will Justin Chojnicki still be my point of contact?

Yes. Justin Chojnicki is not going anywhere. He joined eSudo Technology Solutions as a full team member and continues to work directly with his clients. The only difference is that he now has a broader team behind him for backup, specialized help, or coverage.

Q: How fast will someone respond when I have a problem?

Response times depend on the priority level of the issue and the client service plan. Urgent issues — where systems are down or business operations are severely impacted — are treated as the highest priority and responded to first. Full response and resolution timeframes by priority level are available at esudo.com/about-us/customer-service-center/.

Q: Will I be pressured to buy more services or upgrade after Securifyr joined eSudo?

No. eSudo Technology Solutions model is built on long-term relationships, not upsells. If we identify a gap or risk in your environment, we will bring it to you with a clear explanation and let you decide. You will never be pushed into something you do not understand or need.

Q: Who will have access to my systems and data after Securifyr joined eSudo?

Only authorized, vetted technicians work on your environment. eSudo follows the principle of least privilege — access is granted only when needed and revoked when the task is complete. Justin Chojnicki's institutional knowledge of your systems transfers with him.

Q: Do I need to sign a new contract?

Not right away. eSudo Technology Solutions will continue honoring your existing service terms through the transition. When the time is right — typically at your natural renewal — a formal eSudo service agreement will be introduced. You will receive a clear explanation of what changes and what stays the same, with time to review it. No pressure, no buried clauses.

Justin, founder of Securifyr, is now part of eSudo Technology Solutions. Your service, your relationship, and your protection all continue — backed by more people and deeper resources.

Read What This Means for You ↓

👤 Meet the Team

Justin Chojnicki

Senior Client Engineer — eSudo Technology Solutions

Justin is the founder of Securifyr and brings years of hands-on IT and cybersecurity experience to the eSudo team. He continues to work directly with his clients — now backed by a larger team and expanded capabilities.

👥 Connect with Justin on LinkedIn

📢 What Is Changing

This Is Good News — Here Is Why

Justin is not going anywhere. He has joined eSudo Technology Solutions as a full team member and will continue working directly with you. What is changing is what is behind him: a larger team, more technical depth, and an expanded set of cybersecurity and IT services.

This transition was designed with one goal: to give you more support, more protection, and more peace of mind — without disrupting the relationship or service you already trust.

“Joining eSudo means my clients get the same hands-on support they are used to — now with a full team behind every decision. Nothing changes except the depth of what we can deliver.”

Justin Chojnicki — Senior Client Engineer, eSudo Technology Solutions

“Think of this as Justin gaining reinforcements — not a handoff. The same person, now with a stronger platform behind him.”

Matthew Kaing — Founder & President, eSudo Technology Solutions

✅ What You Gain

More Resources. Same Relationship.

👥

Additional Support Staff

Faster response times. No longer dependent on one person’s availability.

🔒

Expanded Cybersecurity

Deeper security capabilities designed for today’s threat landscape.

📈

Enterprise-Grade Tools

Platforms typically unavailable to small businesses — at no extra complexity.

🕐

Business Continuity

Built-in redundancy so your technology never depends on one person.

📋 Side-by-Side Summary

What Stays the Same. What Gets Better.

Area	Before	After
Point of Contact	Justin Chojnicki	✓ Still Justin Chojnicki
Environment Knowledge	Justin’s knowledge	✓ Preserved + documented
Support Coverage	Single person	✓ Full team backup
Response Time	Availability-dependent	✓ Team-backed SLA
Cybersecurity	Core protection	✓ Expanded capabilities
Pricing	Your current rate	✓ No change without notice
Contract Terms	Existing agreement	✓ Continues as-is

📰 As Seen In

What Justin’s Clients Now Have Access To

eSudo has spent years building expertise specifically for law firms and regulated businesses. These published resources give you a sense of the depth behind the team Justin has joined.

📝 Press Release — February 2026

AI Developments Underscore Need for Specialized IT Support for Small Law Firms

As AI tools accelerate across the legal industry, small law firms face growing pressure to balance innovation with data security and compliance. eSudo outlines what responsible AI adoption requires — and why specialized IT support is no longer optional.

StreetInsider.com Read Article ↗

☁️ Case Study — December 2023

How Law Firms Can Benefit from Cloud Services

eSudo shares its cloud migration case study for law firms — covering data security, cost savings, productivity gains, and 100% client satisfaction. A real-world example of what structured IT support looks like in practice.

Yahoo Finance / GlobeNewswire Read Case Study ↗

🎧 Hear It Directly

Matthew Kaing on IT & Cybersecurity for Law Firms

Two conversations where Matthew Kaing speaks candidly about protecting small law firms — covering cybersecurity, AI, data protection, and when a firm should invest in dedicated IT support.

The Role of Cybersecurity in Trusts & Estates

Matthew Kaing discusses cybersecurity essentials for law firms — employee training, phishing threats, and two-factor authentication. — Keyes Law Group Podcast, Jan 2025

Law Firm IT Q&A

When should a small law firm invest in IT support? Where is your data stored and how do you protect it? — Lawyer Boss Life, Apr 2025

❓ Questions & Answers

Frequently Asked Questions

Honest answers to the questions you are probably already thinking about.

Will my pricing change? +

No. Your current service agreement and pricing remain in place. If anything changes in the future, you will receive advance written notice with a clear explanation — never a surprise on your invoice.

Will Justin still be my point of contact? +

Yes. Justin Chojnicki is not going anywhere. He joined eSudo as a full team member and continues to work directly with his clients. The only difference is that he now has a broader team behind him for backup, specialized help, or coverage.

How do I get support or submit a request? +

You can continue reaching out the same ways you always have. Support requests can be submitted by phone, email, or web form — just as before. Justin will remain your primary point of contact during this transition.

We are making this as seamless as possible. We are not changing everything at once. If anything shifts in how you reach us, we will give you plenty of notice and time to get comfortable before any change takes effect. The goal is that you barely notice anything changed at all.

Will the quality of service change? +

It should only improve. Justin brings the same dedication and client knowledge he always has. eSudo adds process, tooling, and additional technical depth. The goal is fewer gaps, faster resolution, and more consistent service — not less.

How fast will someone respond when I have a problem? +

Response times depend on the priority level of your issue and your service plan. Urgent issues — where systems are down or your business cannot operate — are always treated as our highest priority and responded to first.

For a full breakdown of response and resolution timeframes by priority level, visit our Client Support Center or speak directly with Justin.

Who will have access to my systems and data? +

Only authorized, vetted technicians work on your environment. We follow the principle of least privilege — access is granted only when needed and revoked when the task is complete. Justin’s institutional knowledge of your systems transfers with him.

Will I be pressured to buy more services or upgrade? +

No. eSudo’s model is built on long-term relationships, not upsells. If we identify a gap or risk in your environment, we will bring it to you with a clear explanation and let you decide. You will never be pushed into something you do not understand or need.

Do I need to sign a new contract? +

Not right away. We will continue honoring your existing service terms through the transition. When the time is right — typically at your natural renewal — we will introduce a formal eSudo service agreement. We will walk you through it clearly, explain what changes and what stays the same, and give you time to review it. No pressure, no buried clauses.

Will response time get slower because eSudo is a larger operation? +

This is a fair concern. Larger does not always mean better. eSudo is intentionally structured to stay responsive and relationship-driven — not a call center or ticket factory. Justin’s clients receive the same personalized attention, now with more people available to deliver it.

What if I decide this is not the right fit for me? +

We respect that. We would ask for the opportunity to address your specific concerns first — a 30-minute conversation has resolved most situations. If after that you still feel it is not the right fit, we will handle that professionally and without hard feelings. We are not interested in keeping clients who do not feel genuinely served.

Questions? Let’s Talk — On Your Timeline.

Justin and the eSudo team are available to walk through what this means for your specific environment. No pressure, no pitch.

Schedule a Conversation 📞 408-216-5800